With our Prestige Plus account we make sure that your banking is tailored to your requirements through dedicated service and exclusive banking solutions.

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Prestige Account - card image
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Higher loan amounts

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Free life insurance cover

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Free Salary Retrenchment Cover

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Get the most out of your account

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What you get
  • Access to exclusive service centres
  • Preferential pricing on loans, deposits, transfers & forex
  • A Platinum Debit Card that  opens your world to premium VISA benefits worldwide
  • Online purchases using your platinum VISA card and your credit card
  • Higher loan limits
  • Higher daily ATM withdrawal limit
  • Discounted rates and benefits from our Alliance Partners
  • Free Life Insurance Cover
  • Free Salary Retrenchment Cover
  • Free cheque book
  • Free Internet banking
  • Free ATM withdrawals
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What you need to know
  • Earn a net monthly income of UGX 3,000,000
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What to bring when you apply
  • Identification document (Passport: mandatory for foreign nationals/National ID/Driver’s License)
  • Employment/business confirmation
  • Residential address confirmation
  • Postal address confirmation (if any)
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Keeping you safe and protected is always our priority 

Making you feel safe and in good hands is all part of what we do. Our various insurance protection plans will give you added peace of mind.

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Life Cover

Upon death of a premier customer (the life assured) a sum assured of UGX 21,000,000 is paid to the legal beneficiaries of the life assured.

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Funeral Cover

A cash funeral expense amounting up to UGX 800 000 is payable to your family to meet the burial expenses.

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Salary Retrenchment Cover

A sum assured of up to UGX 5,000,000 per month for a period of 3 months is payable as a result of loss of employment due to retrenchment.

  • Eligibility for Life Cover

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    Eligibility for Life Cover
    • Maximum age for entry into the insurance scheme shall be capped at 65 years
      For customers joining at 65 years, life insurance cover will cease at 70 years
      For customers joining before 65 years, life insurance cover will cease at age of 85 years

    Kindly note that you will only be eligible for the retrenchment/life insurance cover if you constantly meet your monthly account maintenance fees on Uganda shillings denominated Prestige Plus Account.

  • Exclusions

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    Death and Permanent Total Disability

    Death, permanent total disability or insanity arising directly or indirectly from any of the following is excluded:

    • Aviation, except for passengers and crew of airlines and private flying purely for transport purposes
    • Atomic energy and/or nuclear fission or reaction
    • Intake of illegal drugs
    • Self-inflicted injury with intention to cause death or disability
    • Direct involvement in war, warlike situation, riot and/or civil unrest
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    A customer shall not be eligible for benefits under this policy:

    • If the life assured is self-employed or an employee of a family owned business and a member of the same family
    • In respect of unemployment occurring due to:
      • Resignation
      • The expiry of a non-renewable fixed term contract
      • A contract of temporary or casual nature
      • Fair or unfair dismissal in terms of the contract of employment
    • If the claim is as a result of pregnancy, childbirth or abortion
    • If unemployment is due to fraud, dishonesty or any illegal conduct on the part of the Life Assured
    • In respect of unemployment as a result of the life assured’s participation in any strike action, labour disturbance, unrest, political activity, civil commotion, public disorder or riot
  • Claims Process

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    Claims Process

    Customer fills in claims form and attaches all required documents and submits all to the branch manager within 30 days after the occurrence of the event in case of retrenchment and within 6 months in case of death.

    Documents include:

    1. Death

    • A claim form filled by the life assured
    • Documented proof of death, death certificate, a post-mortem certificate of cause of death in case of death in a hospital/clinic (a local council one letter signed by at least three officials including the chairman and should be under the council stamp in case of death at home not acceptable)
    • In case of death traceable to an accident, a police report is a necessary requirement in addition any death post-mortem certificate
    • In case of a presumed death, a police report, LC letter and a letter from the employer is a mandatory requirement

    2. Retrenchment

    • Customer should adhere to the 6 months waiting period and salary must have hit his/her account for at least 6 consecutive months
    • Claim form duly filled by the life assured
    • Documentary proof of such retrenchment stating clearly the reason for the same
    • At least one original payslip in the last 5 months prior to loss of job
    • Bank statement for the life assured for the 3 months prior to the loss of job
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Need more help?


Toll Free: 0800 222 333
Tel: +256 (0) 312 218 348



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